Returns & Refunds

Our Return Policy

We want you and your pet to be completely happy with your purchase. If for any reason you're not satisfied, we accept returns within 14 days of delivery.

Return Conditions

• Items must be unused and in original condition
• Items must be in original packaging with all tags attached
• Proof of purchase is required
• Sale items are final sale and cannot be returned

How to Return

1. Contact us at contactinfo@miriampope.com with your order number and reason for return
2. We'll provide you with a return authorization and shipping instructions
3. Pack the item securely in its original packaging
4. Ship the item back to us using a trackable shipping method

Refund Process

Once we receive your return, we'll inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contactinfo@miriampope.com with photos of the damage. We'll arrange a replacement or full refund at no cost to you.

Questions?

If you have any questions about returns, please contact us.